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Integration Counselling

Information for migrants

Integration Counselling

Information for migrants

Are you new to Austria and have questions? The ÖIF integration counselling service can support you with your next steps. You will receive information on German courses, values and orientation courses, employment, and other integration measures.

Who receives integration counselling?

The integration counselling service of the ÖIF is for:

  • Refugees
  • beneficiaries of subsidiary protection
  • Displaced persons from Ukraine
  • Third-country nationals under the integration agreement
  • Austrian citizens who wish to have their education or qualifications from abroad recognized.

Who needs to attend integration counselling?

Refugees and beneficiaries of subsidiary protection must attend an integration consultation at the ÖIF after receiving their positive decision.

Have you received your positive decision? Then please contact the ÖIF immediately.

How does the integration counselling service support you?

learn German

The consultation will determine how well you speak German.

You will be registered for a suitable German course and receive information about German exams and digital German learning.

Overview of German learning

Finding a job

The consultation provides information on job searching and career entry.

You will also learn more about job fairs, professional recognition, and learning German for work.

Find a job overview

Values and orientation courses

You will receive information about life in Austria as well as important values, rights and obligations.

Refugees and those granted subsidiary protection are registered for the values and orientation course during the consultation.

Regarding the values and orientation courses

Support for women

Women can also receive additional counselling in several languages. Topics include work, education, family, health, and women's rights.

Are you experiencing violence? The women's center is there for you and will support you.

To support women

Support for men

Additional counselling is available for men.

She helps with problems and in difficult situations, as well as with questions about family, partnership, learning German and job search.

To support men

Professional recognition

Did you complete an education or vocational training abroad?

The ÖIF will inform you about recognition in Austria and about possible financial support.

For professional recognition

Integration counselling process

  1. make an appointment

    Schedule an appointment for your consultation:

    • in person at the integration center
    • by phone
    • by email
    • via the online form

  2. Prepare documents

    Please bring with you:

    • Proof of identity (ID card)
    • e-card
    • Notification of residence permit
    • Registration form
    • If available: social assistance notice

  3. Clarify your situation

    Your data and documents will be reviewed. It will be determined which integration measures you are entitled to and must fulfill.

  4. Assess German language skills

    Your German language skills will be assessed. This will help find the right German course for you.

  5. Course registration

    They will be registered for the necessary integration measures. These include, for example, German language courses and courses on values and orientation.

How do I register for a consultation?

You can register for an appointment in several ways:

  • in person at the integration center of your federal state

  • by phone

  • in writing via email

  • or via the online form

ÖIF advisory centers throughout Austria

All locations
Consultation Integration Center Vienna

Integration centers throughout Austria

  • Contact point for refugees and displaced persons
  • Advice on integration and learning German
  • Registration for integration measures
Zwei Frauen besprechen Materialien zu Themen wie Frauenrechte und Gewaltprävention in einem hellen Raum.

Women's Center

  • Multilingual counselling for immigrant women
  • Advice on family, education and health
  • Help in cases of violence
Eine Pflegekraft entnimmt ein Fach mit Materialien aus einem Krankenhausregal.

Integration service for skilled workers

  • Consulting for international professionals
  • Support with professional recognition
  • Information about living and working in Austria
Eine Gruppe von Menschen sitzt im Kreis, während ein Mann nachdenklich zuhört.

Contact Point for Men

  • Multilingual advice for immigrants
  • Advice on learning German and working
  • Support in difficult life situations

Frequently asked questions and answers about integration counselling

Contact the Austrian Integration Fund (ÖIF) as soon as possible. Schedule an appointment for integration counseling. Bring your positive decision notice and your documents with you. During the counseling session, you will discuss your next steps in Austria with the ÖIF.

Refugees and those granted subsidiary protection must attend an integration consultation at the Austrian Integration Fund (ÖIF) after receiving a positive decision. During the consultation, you will learn about your rights and obligations. You will also receive information about German language courses and courses on values and orientation.

The Austrian Integration Fund (ÖIF) will first review your data and documents. You will then speak with an advisor about your next steps in Austria. The ÖIF will also assess your German language skills. Afterwards, you will be registered for integration measures.

Please bring your ID, e-card, notification of benefits, and registration certificate. If you have a social assistance notification, please bring that as well.

You can make an appointment with the ÖIF. This can be done in person at an integration center, by phone at 050 46 80 , by email , or via the online form.

Further information and offers